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EPIC LED Video Wall Upgrade at Hard Rock Hotel Orlando

We’re thrilled to collaborate once again with our friends at the Hard Rock Hotel in Orlando! We initially installed a 3×3 LCD video wall in 2014, but now we’ve upgraded to an EPIC LED video wall. This setup is perfect for rocking out in this iconic hotel and enhances the guest experience. Additionally, the new LED technology provides a seamless display without bezels interrupting the content flow, making videos more immersive and visually appealing. Forget about playing Tic-Tac-Toe with this new setup!

The new LED video wall delivers unmatched brightness. As a result, guests can enjoy their favorite music videos in stunning full HD anytime. This upgrade transforms the lobby and makes it the centerpiece of the hotel’s redesign. At the end of the day, it sets the perfect atmosphere for guests to immerse themselves in the Hard Rock vibe 🤘🏼

The new lobby video wall measures 11.48′ wide and 6.56′ tall. The screen features a 1.8mm pixel pitch, which allows for sharp and clear images at an ideal viewing distance of about 5.5 feet. The automated content management showcases music videos 24/7, adjusting brightness and sound levels throughout the day. In the morning, the music plays at a mellow 20% to 30% volume, creating a relaxed vibe. Then, by lunchtime, the volume increases to energize the atmosphere. Finally, by mid-afternoon, the sound blasts at full volume, with music videos matching the energy and vibe.

We’ve also integrated a video DJ input for weekend lobby parties, creating an electrifying environment for guests. Custom settings further enhance special events like Velvet Sessions, the hotel’s monthly concert series featuring top artists. This integration makes it easy to tailor the experience to any occasion, providing a dynamic and engaging atmosphere for all attendees.

If you’d like to learn more about video walls, click HERE

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Client Hard Rock Hotel, Orlando Services Year 2023
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Summary

Q-SYS Control System

Custom-designed touch panel and iPad UI design to match their branding

Giant LED video wall in a stunning 1.9mm pixel pitch

Music Server Integration & Management

BrightSign digital signage and media player

Matrix Video switching capabilities

Full range in-ceiling speakers

AV connections for video DJ’s & Velvet Sessions

Touch panel & iPad for user controls

PC included for Ascend’s 24/7 Remote Help Desk

 

 

 

Details

The Vision

When our friends from the Loews Hard Rock Hotel – Orlando approached us to revamp our old LCD video wall that we installed back in 2014, we knew this was the perfect moment to elevate their guest experience with state-of-the-art LED technology. Our goal was to provide a solution that not only surpassed the older LCD video wall technology but also complemented their beautiful new lobby designs for guests to enjoy for years!

The Design

Ascend’s design team chose a 1.8-pixel pitch wall that matched the same recessed area of our last video wall at 11.48′ wide by 6.56′ tall. The 1.8-pixel pitch is not only seamless from just 5ft away but also provides super sharp and vivid images, taking the hotel’s 24/7 music video playlists to the next level!!

This LED video wall not only outshines its predecessors in brightness and longevity but also guarantees seamless performance, eliminating bezels for a sleek, modern look that enhances the lobby’s ambiance. Its robust design allows for continuous operation, perfectly suited to meet the demands of a vibrant hotel environment.

The Install

Our installation team was meticulous, ensuring every LED panel was precisely aligned to create a uniform and flawless viewing surface. Video wall alignment is where you can easily spot the professional installation teams from the others. We designed all of our audio-video systems with service in mind and also included a bank of spare modules, so our 24/7 help desk team can provide quick and efficient repairs in the rare event of component issues. This proactive approach minimizes downtime, ensuring uninterrupted service for your guests.

The Finished Product

Upon completion, your new LED video wall has transformed the lobby into a dynamic focal point, capable of displaying vibrant music videos, and essential guest information, and enhancing the ambiance during events like Velvet Sessions. Guests get to experience content in vivid detail, even in bright sunlight, thanks to the screen’s exceptional brightness and superior color rendition.

Moreover, Ascend provides our friends at Hard Rock Hotel with our ongoing support through our 24/7 Help Desk, allowing us to swiftly resolve any technical concerns remotely. We get it, the video wall is a reflection of the Hard Rock brand and should always be looking its best.

Fun Fact! The Hard Rock Hotel, Orlando was Ascend’s first client back in 2011. Ascend has been honored to have the responsibility to make sure the Hard Rock Hotel is always Rock’n with music the guests can feel!! You can see some of our other Hard Rock Hotel projects on our Projects Page.

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    Hard Rock Hotel Resort Audio Video System

    We recently completed an exciting project for the Hard Rock Hotel at Universal Studios Orlando, where we installed a stunning 3×3 video wall as part of their resort audio video system upgrade. This impressive video wall consists of nine 55″ displays while creating a striking centerpiece in the hotel’s newly renovated lobby.

    The entire system is powered and controlled by our custom programmed interfaces. This includes all hardware, including video wall processors, audio and video sources. We used durable cat-5 cables to connect the displays, saving our client from the expense of running new power lines. This design also allowed us to integrate the video wall with the hotel’s existing audio video system, meaning the content displayed on the wall can be seen and heard throughout the hotel.

    Customized Control with Ascend Studios’ iPad App

    At Ascend Studios, we provide custom-branded iPad apps to control all of our resort audio video systems. For Hard Rock Hotel, we completely updated their existing control system and added new features. Now, they have easy control over the video wall, hotel-wide audio zones, and video sources, all with real-time feedback.

    The app also includes integrated help files, improved Wi-Fi signal strength, HD graphics, and seamless access to our 24/7 Help Desk support. With our remote monitoring system, we can troubleshoot issues from anywhere in the world, ensuring that the system runs smoothly for guests.

    Resort-Wide Audio Video System Overhaul

    In addition to the video wall, our team redesigned the entire resort audio video system, covering the pool area, five ballrooms, and all public areas of the hotel. We replaced outdated equipment from the 1999 installation and installed our preprogrammed DSP processors and Crestron control system. This upgrade provided the hotel with a fully customizable audio system, allowing easy updates and scalability.

    The system, controlled via a 10″ touch screen and iPad, includes 96 audio zones, each with EQ, leveling, compression, and individual zone controls. We completed the system switch-over in a single night, minimizing disruption, and had everything up and running before 5 AM.

    Key Features of the Resort Audio Video System:

    • Nine 1920×1080 HD video wall displays with remote power and video connections
    • Custom themed iPad app for seamless control of audio and video systems
    • Integration with six cable boxes, a Blu-ray player, and a music video server
    • Full integration with the hotel’s existing audio system
    • Additional high-output speakers and subwoofers for enhanced sound
    • Local video DJ HDMI input for live events at the video wall
    • 96 controllable audio zones with advanced EQ and individual zone settings
    • Free 24/7 access to Ascend Studios’ Help Desk and remote support

    This upgraded resort audio video system ensures that Hard Rock Hotel provides a top-tier guest experience, with cutting-edge audio and video technology throughout their property.

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