facebook Ritz Carlton: Elevating Experiences with Stunning Video Walls

Ritz Carlton

Client Ritz Carlton Services Year 2014
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Summary

Through a vendor partnership, Ascend Studios designed and installed two stunning video walls within the luxurious Ritz-Carlton, Laguna Niguel resort in Dana Point, California. These installations enhance the guest experience with immersive visual displays and cutting-edge control technology.

Project Overview

Our team created a seamless integration of video wall displays in two prime locations:

1.Hotel Lobby: A 2×2 video wall composed of four 46” Samsung LED displays is installed behind the front desk. The displays are carefully configured to appear as one unified, massive screen, welcoming guests with high-definition visuals that showcase the beauty of the surrounding area.

2.Jean-Michel Cousteau’s Ambassadors of the Environment Center: Located just outside the lobby, this 2×2 video wall is made up of four 55” Samsung LED displays. The wall complements the educational and environmental focus of the center, providing guests with an immersive experience as they learn about the local marine environment.

Innovative Features and Solutions

Both video walls are connected to an HD, full pan/tilt, all-weather camera installed on the hotel’s roof, offering live 1080p footage of the Dana Point coastline. Our design team programmed custom preset camera angles to capture stunning outdoor views, which are displayed in real-time on the video walls, bringing the beauty of the coastline directly indoors.

Seamless Control with Custom iPad Interface

The hotel staff manages both the video walls and live camera feeds with a custom-themed Apple iPad app designed by Ascend Studios. The app provides intuitive control over the video walls and camera, allowing users to switch between live coastal views and pre-loaded media shows promoting the hotel’s Ocean Ambassador Program. These media shows include HD images of local marine life and highlights of the hotel’s amenities. Check out more of our work on our Projects page!

Technical Specifications

Video Walls: Two 2×2 HD video walls

•Four 46” 1920×1080 Samsung LED panels (lobby)

•Four 55” 1920×1080 Samsung LED panels (environment center)

Live Camera Feed: HD 1080p PTZ camera capturing live coastal views

•Custom camera angle presets for optimal views

Media Management: Powered by a Mac Mini, allowing remote support and media updates

System Control: Custom iPad app with user-friendly controls for video wall and camera operation

24/7 Support with Ascend Help Desk

Each system is backed by Ascend’s 24/7 help desk support, ensuring that any technical issues are promptly addressed by our team in Orlando, FL. This comprehensive support allows the hotel to maintain flawless operation and maximize guest engagement.

Details

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