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Royal Pacific Resort Audio Control & Management

Our team recently upgraded the audio control system at Royal Pacific Resort at Universal Orlando. It now covers the entire hotel, including the large pool area, 22 ballrooms, and all public spaces. We customized the system with programming that simplifies sound management for staff. Now, any hotel employee can easily adjust sound levels across different areas.

We also developed a custom iPad interface, designed specifically for Royal Pacific Resort. This in-house programmed interface allows staff to control audio from anywhere on the property. The iPad’s user-friendly design streamlines the process and improves efficiency.

The system includes role-based access, giving the right team members the right controls. Management has full access to the entire audio system, from the pool to the ballrooms. Meanwhile, other staff have permissions based on their responsibilities. For example, poolside staff can manage sound levels in their area, and lobby staff can control audio in the reception space.

This automation and security make sound control simple and efficient for everyone. Management can fine-tune audio, while staff quickly adjust sound to create the perfect atmosphere. The system has proven to be a valuable asset, whether setting the right tone for events or maintaining the pool’s relaxing ambiance.

 

Book your stay with Royal Pacific Resort here!

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Client Loews Hotels, Universal City Walk Services Year 2015
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Summary

Our team of system designers created and installed an updated audio control and management system for the entire hotel including a massive pool area, 22 ballrooms and all public areas of the hotel.

We first removed more than 50 processors, computers, mixers and hundreds of feet of wires from the original 1999 installation. We then installed our preprogrammed audio control system. We completed the entire switch over in one night to minimize any guest inconvenience. The hotel’s 153 audio zones were without music for less than three hours and live by 5am for the next days events.

We used Rane’s HAL DSP processors to provide the hotel with a fully customizable Audio / Video system that allows easy updates and scalability within their resort system. This provides system-wide audio EQ, leveling, compression, limiters as well as individual zone controls.

The entire design is controlled with an Apple iPad or with a large, Dell 22” HD touch screen that is mounted within the rack. The touch panel was designed to fit the beautiful tropical paradise theme of the Royal Pacific Resort. This was our first completely HTML 5 control system with QR code integration. This allows ballroom rental groups to have full control of their space with their phones, iPads or laptops.

Details

  • Powerful DSP system with custom programming
  • Full range in-ceiling speakers
  • Outdoor full range garden speakers
  • QR code integration with a HTML5 based control system
  • Twenty-two independently touch and QR controlled ballrooms
  • Thirty-eight independently touch controlled hotel zones
  • Localized ballroom inputs with easy room combining
  • Pool DJ input with local touch screen controls
  • Custom themed iPad app for complete system control
  • 22″ rack mounted touch screen with custom theming
  • Easy to use volume and source selection with automatic scheduling
  • Integration with Jake’s American Bar and Restaurant
  • Computer for remote support
  • Free 24/7 Ascend Studios helpdesk app access and support

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