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Four Seasons

We designed and installed a video wall installation within the picturesque Four Seasons resort, Jackson Hole, located in Wyoming.

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Client Four Seasons Services Year 2014
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Summary

Through a vendor partnership, Ascend Studios had the opportunity to design and install a video wall installation within the picturesque Four Seasons resort, Jackson Hole, located in Wyoming.

The video wall was installed within the hotel lobby, behind the front desk. The video wall included four Samsung 55” LED video wall displays installed to appear seamlessly as one giant video display.

The video wall is connected to an HD, full pan/tilt all weather camera that was installed on the outside wall of the hotel. Our design team created multiple camera preset angles that capture the breath-taking outdoor views of the world class ski resort and display the images inside, live, right behind the front desk. We also created multiple HD media shows that are used to promote hotel actives such as trail riding, hiking, and of course skiing.

The hotel employees control the video wall and the live camera positions with an Apple iPad. The video wall is powered by a Mac Mini to manage all media files and allow our 24/7 help desk team to support the system from our headquarters in Orlando, FL.

Details

  • Four 1920×1080 HD video wall panels
  • LIVE 1080p PTZ camera feed of the world class ski resort
  • Custom camera angle presets of the great outdoors
  • Included custom HD video promotions for hiking, riding, and skiing
  • Custom themed iPad app for system control
  • Free 24/7 Ascend Studios helpdesk app access and support

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    Hard Rock Hotel Resort Audio Video System

    We recently completed an exciting project for the Hard Rock Hotel at Universal Studios Orlando, where we installed a stunning 3×3 video wall as part of their resort audio video system upgrade. This impressive video wall consists of nine 55″ displays while creating a striking centerpiece in the hotel’s newly renovated lobby.

    The entire system is powered and controlled by our custom programmed interfaces. This includes all hardware, including video wall processors, audio and video sources. We used durable cat-5 cables to connect the displays, saving our client from the expense of running new power lines. This design also allowed us to integrate the video wall with the hotel’s existing audio video system, meaning the content displayed on the wall can be seen and heard throughout the hotel.

    Customized Control with Ascend Studios’ iPad App

    At Ascend Studios, we provide custom-branded iPad apps to control all of our resort audio video systems. For Hard Rock Hotel, we completely updated their existing control system and added new features. Now, they have easy control over the video wall, hotel-wide audio zones, and video sources, all with real-time feedback.

    The app also includes integrated help files, improved Wi-Fi signal strength, HD graphics, and seamless access to our 24/7 Help Desk support. With our remote monitoring system, we can troubleshoot issues from anywhere in the world, ensuring that the system runs smoothly for guests.

    Resort-Wide Audio Video System Overhaul

    In addition to the video wall, our team redesigned the entire resort audio video system, covering the pool area, five ballrooms, and all public areas of the hotel. We replaced outdated equipment from the 1999 installation and installed our preprogrammed DSP processors and Crestron control system. This upgrade provided the hotel with a fully customizable audio system, allowing easy updates and scalability.

    The system, controlled via a 10″ touch screen and iPad, includes 96 audio zones, each with EQ, leveling, compression, and individual zone controls. We completed the system switch-over in a single night, minimizing disruption, and had everything up and running before 5 AM.

    Key Features of the Resort Audio Video System:

    • Nine 1920×1080 HD video wall displays with remote power and video connections
    • Custom themed iPad app for seamless control of audio and video systems
    • Integration with six cable boxes, a Blu-ray player, and a music video server
    • Full integration with the hotel’s existing audio system
    • Additional high-output speakers and subwoofers for enhanced sound
    • Local video DJ HDMI input for live events at the video wall
    • 96 controllable audio zones with advanced EQ and individual zone settings
    • Free 24/7 access to Ascend Studios’ Help Desk and remote support

    This upgraded resort audio video system ensures that Hard Rock Hotel provides a top-tier guest experience, with cutting-edge audio and video technology throughout their property.

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